TERMS OF DELIVERY

Products can be ordered from the Luxuary e-store to addresses in the Republic of Estonia. By ordering a parcel machine or courier, the parcels will be delivered to the customer within 1-2 working days. Large orders may take longer due to assembly. Also, pre-holiday and campaign orders may arrive 1-2 days later than usual. You can choose between different service providers: 

Itella SmartPOST parcel machine - price 3€ When the product arrives at the parcel machine, you will be notified by SMS, which contains the door code, the location of the parcel machine, the return code and the end of the storage period .The machines are located in shopping centers and are accessible during the opening hours of the grocery store in the building.

 Omniva parcel machine - price €3 / When the product arrives at the parcel machine, you will be notified by SMS, which contains the door code, the location of the parcel machine, the return code and the end of the storage period. The machines are open 24 hours and are usually located in different shopping centers in the immediate vicinity of the entrances.

DPD parcel machine - price 3€ / When the product arrives at the parcel machine, you will be notified by SMS, which contains the door code, the location of the parcel machine, the return code and the end of the storage period. The machines are open 24 hours and are usually located in the immediate vicinity of the entrances of various shopping centers. 

 The customer is obliged to check the correctness of the contact data provided before placing the order, in order to avoid delays and misunderstandings in the delivery of the products. The seller is not responsible for delays and misunderstandings in the delivery of the products if the delay or misunderstanding is due to the inaccuracy or incorrectness of the data provided by the customer when placing the order. In the event that the product does not reach the customer in good condition and in a closed package, the customer is obliged to inform the e-shop about this by sending a corresponding letter to the e-mail address: pood@granitelux.ee or by calling +3725210929.